MyTipMe Terms of Service
Welcome to MyTipMe! MyTipMe is a platform that enables creators to receive voluntary tips from fans as a way to support their work. These Terms of Service (“Terms”) govern your use of MyTipMe.
By accessing or using MyTipMe, you agree to these Terms. If you do not agree, please do not use our services.
1. Overview of MyTipMe
1.1 MyTipMe’s Role
• MyTipMe is a tipping platform that facilitates voluntary financial support between fans and creators using Stripe and Stripe Connect for payment processing.
• MyTipMe does not process, hold, or manage funds. All financial transactions, disputes, and payouts are handled by Stripe under their Terms of Service.
• Tipping is voluntary and does not constitute a purchase, obligation, or contract for goods, services, or exclusive content.
• Creators are independent individuals responsible for their own content, tax obligations, and compliance with applicable laws.
1.2 Who Can Use MyTipMe?
• Fans can send tips without creating an account.
• Creators must be at least 18 years old and successfully complete Stripe’s identity verification (KYC/AML) to receive payouts.
• Stripe may refuse payouts if a creator does not pass verification.
• Creators in non-supported payout countries may not be able to withdraw earnings.
• Creator supported countries
🇦🇺 Australia
🇦🇹 Austria
🇧🇪 Belgium
🇧🇬 Bulgaria
🇨🇦 Canada
🇭🇷 Croatia
🇨🇾 Cyprus
🇨🇿 Czech Republic
🇩🇰 Denmark
🇪🇪 Estonia
🇫🇮 Finland
🇫🇷 France
🇩🇪 Germany
🇬🇮 Gibraltar
🇬🇷 Greece
🇭🇰 Hong Kong SAR China
🇭🇺 Hungary
🇮🇪 Ireland
🇮🇹 Italy
🇯🇵 Japan
🇱🇻 Latvia
🇱🇮 Liechtenstein
🇱🇹 Lithuania
🇱🇺 Luxembourg
🇲🇹 Malta
🇲🇽 Mexico
🇳🇱 Netherlands
🇳🇿 New Zealand
🇳🇴 Norway
🇵🇱 Poland
🇵🇹 Portugal
🇷🇴 Romania
🇸🇬 Singapore
🇸🇰 Slovakia
🇸🇮 Slovenia
🇪🇸 Spain
🇸🇪 Sweden
🇨🇭 Switzerland
🇹🇭 Thailand
🇦🇪 United Arab Emirates
🇬🇧 United Kingdom
🇺🇸 United States
2. MyTipMe is NOT a Crowdfunding or Donation Platform
• MyTipMe is a tipping platform designed for voluntary support of creators.
• MyTipMe does NOT facilitate crowdfunding, fundraising campaigns, or donations.
• Tips sent through MyTipMe are NOT purchases, investments, or tax-deductible donations.
• Creators cannot offer goods, services, or incentives in exchange for tips.
This distinction ensures Stripe compliance and makes it clear that MyTipMe is NOT a financial services provider, donation platform, or fundraising tool.
3. Account Registration & Verification
3.1 Creator Accounts
• Creators must create a Stripe account through MyTipMe to receive payouts.
• Stripe requires identity verification, tax documentation, and bank details before approving payouts.
• Failure to complete Stripe verification may result in payout restrictions.
• Stripe reserves the right to suspend or terminate accounts that violate their terms.
3.2 Fan Payments
• Fans can send tips without an account using Stripe’s PCI DSS-compliant payment system.
• Payments are processed securely by Stripe, and MyTipMe does not store financial information.
3.3 Account Suspension & Termination
• MyTipMe or Stripe may suspend or terminate accounts for violations of these Terms, Stripe’s Acceptable Use Policy, or applicable laws.
• If Stripe suspends a creator’s account, MyTipMe cannot override Stripe’s decision or reinstate access to funds.
4. Payments, Fees & Payouts
4.1 Service Fees & Processing Costs
• Fans pay a platform service fee at checkout; creators receive 100% of the tip amount.
• MyTipMe covers all Stripe processing fees, ensuring creators keep the full tip amount.
• The service fee covers payment processing, platform maintenance, fraud protection, and support services.
How Tipping Works
Fans can tip creators directly through their MyTipMe profiles.
• Creators receive 100% of the tip amount—MyTipMe absorbs all associated fees so creators get the full tip without deductions.
• Platform Service Fee: Fans pay a 20% platform service fee at checkout, which covers the following:
1. Payment Processing Fees: Stripe charges 2.9% + $0.30 per transaction for domestic cards and an additional 1% for international cards, totaling 3.9% + $0.30 for international transactions.
2. Currency Conversion Fees: When transactions involve different currencies, Stripe applies a 2% currency conversion fee.
3. Chargeback Fees: If a tip is disputed, Stripe imposes a $15.00 chargeback fee per dispute. However, MyTipMe covers the optional chargeback protection fee (0.4% per transaction) to help protect creators from chargebacks.
4. Fraud Prevention (Stripe Radar): MyTipMe uses Stripe Radar for Fraud Teams, which screens every transaction for fraud at $0.07 per payment. This helps detect and block fraudulent activity, reducing the risk of chargebacks.
5. Stripe Connect Payout Costs: Stripe charges a $2 per month per creator for automatic payouts to their linked bank account. MyTipMe covers all other payout-related fees, ensuring smooth, automated withdrawals.
6. Operational Costs: The remaining portion of the service fee supports platform maintenance, fraud prevention, and customer support services.
Unlike other platforms, MyTipMe covers these fees to ensure that creators receive the full amount of the tips given by fans, promoting a transparent and supportive tipping environment.
4.2 Payouts to Creators
• Payouts are handled directly by Stripe via Stripe Connect.
• Creators can set their payout preferences in their Stripe Connect dashboard.
• Payout schedules, processing times, and currency conversions are managed by Stripe.
• MyTipMe does not manually process payouts—all transactions follow Stripe’s automated payout system.
• Tip Processing & Currency Conversion
All tips on MyTipMe are processed in USD. Stripe will automatically convert funds to your local currency when payouts are issued. Exchange rates and conversion fees are determined by Stripe and may result in slight differences between the tip amount received and the final payout amount.
• Payout Processing Times
• First payouts are subject to a 7-14 day waiting period as required by Stripe for security, fraud prevention, and compliance.
• After the first payout, funds will be automatically deposited every 3 days by Stripe.
• MyTipMe does not control payout processing times—Stripe manages all payouts based on their policies.
4.3 Currency Conversion & International Fees
• Stripe manages currency conversions, and exchange rates may apply.
• Stripe may charge additional fees for cross-border transactions or payouts in a non-native currency.
5. Refunds & Chargebacks
5.1 No Refunds Policy
• All tips are final and non-refundable.
• Fans acknowledge that tips are voluntary and do not entitle them to refunds, services, or content.
5.2 Chargeback Handling
• MyTipMe will contest all chargebacks on behalf of creators.
• If a fan disputes a tip, MyTipMe will submit evidence to Stripe to contest the chargeback.
• If Stripe rules in favor of the fan, the amount will be deducted from the creator’s Stripe Connect balance or withheld from future payouts.
• MyTipMe does not handle chargebacks directly—Stripe makes the final decision.
6. Creator Responsibilities
6.1 Compliance with Stripe & Platform Policies
Creators must comply with:
• MyTipMe’s Content Guidelines.
• Stripe’s Acceptable Use Policy.
• All local, state, and federal laws regarding earnings, taxation, and banking regulations.
6.2 Restricted & Prohibited Activities
Creators must NOT use MyTipMe for activities that violate Stripe’s Prohibited Businesses Policy, including but not limited to:
🚫 Adult content, escort services, or pornography
🚫 Illegal drugs, paraphernalia, or controlled substances
🚫 Money laundering, fraud, or deceptive financial practices
🚫 Gambling, lotteries, or bidding fee auctions
🚫 Weapons, explosives, or restricted goods
🚫 Investment schemes, multi-level marketing, or pyramid schemes
🚫 Any other business activity restricted by Stripe
For the full list of prohibited activities, visit: Stripe’s Prohibited Businesses.
Creators who engage in these activities may have their accounts suspended, funds withheld, and Stripe accounts permanently closed.
7. Account Termination & Legal Disclaimers
7.1 MyTipMe’s Right to Terminate Accounts
• MyTipMe or Stripe may terminate a creator’s account at any time for violations of these Terms.
• Termination may result in funds being withheld, pending Stripe’s compliance review.
7.2 MyTipMe’s Legal Liability
• MyTipMe is a technology platform, NOT a financial institution.
• MyTipMe is NOT responsible for payment disputes, chargebacks, or compliance issues related to Stripe.
• MyTipMe does NOT guarantee payouts or earnings.
• Stripe reserves the right to withhold or reverse transactions if fraud is detected.
8. Changes to These Terms
• MyTipMe may update these Terms at any time.
• Users will be notified of material changes via email and platform notifications.
• Continued use of MyTipMe constitutes acceptance of updated Terms.
9. Contact Information
For questions regarding these Terms, contact info@mytipme.com
